To begin, better connections equal better access to basic health needs. Doctors, hospitals, clinics and pharmacies are all easier to access, helping improve the overall health of our city.
With better access to transportation also comes better access to employment. Getting to interviews, job sites and education improves, leading to major improvements to the KC economy and to our overall quality of life.
Finally, ZeroFare KC improves the ability of our citizens to access food. This vital link to markets, restaurants, food banks and more is crucial to the overall health of our city.
Removing fares has eliminated the cause of over 90% of the disputes we face – disputes over fares. In addition, with ZeroFare a new policy that no longer permits continuous riding was implemented to improve safety for all passengers.
Without time spent searching pockets and purses for bus fares or bus passes means faster boarding, which, in turn, will result in improved on-time performance and customer satisfaction. And, since the current system has capacity for up to a 50% ridership increase, more people will be able to ride.
On a purely financial front, ZeroFare KC will save the transit system over $750,000 in administration costs associated with fee collection.
It was strategically implemented over four years, first offering zero fare to veterans, then high school students, and then at-risk customers. Today, 30,000 rides are taken daily, which translates into $1 million a month that is returned to the local economy instead of spent on bus fare.
These are the top four categories of spending with the size of the impact.